Error After Startup
I have a Spectrastar 2400 unit. After I turned on the instrument an error message appears just before the infostar software starts. I’m attaching an image. Help please!
View ArticleSpectrastar XT stf file question
I have a new spectra star XT and I am trying to set up a product with 2 calibrations. One is for standard parameters and one is for more sensitive parameters. I have made 2 calibration methods and...
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Hi, We use our nir to monitor production of white flake and other by-products. At the end of each shift, and possibly once a day, we need to make a report with the average quality values. I am...
View ArticleSpectraStar XTs on our company network not compatible
We just got our second XT and it will not connect to our company network. I have plugged in the ethernet cable and I get flashing lights in the socket, so the instrument is communicating with our...
View ArticleReference values from UScan into SVF File
Hi, I have put reference data from our laboratory into UScan under Sample Details. When I export the spectra to an SVF file, the reference values are not there. I want to use these samples for...
View ArticleUScan Calibration Method cannot update
I have updated a cassava PRD calibration and would like to update this in UScan on my Spectrastar xt. I cannot see how to update the prd. Do I have to make a new calibration method or product or how...
View ArticleOPERATION OF THE SPECTRASTAR FROM AN EXTERNAL COMPUTER
Hi! Is it possible to purchase a unit without the rotating monitor and operate it from an external computer connected through the VGA/HDMI/USB ports. If so do I require the Ucal software or Uscan? Will...
View ArticleTicket printer as default from SpectraStar
I want to be able to press the Print button on our SpectraStar XT and have a ticket printer make a label for sending our sample to the lab for monitoring the calibration. How can I do this?
View ArticleLanuage Selection not working
I have UScan installed in demo mode for training customers. I need the software to work in the French language, but when I try to switch the language with UScan language icon I get an error:...
View ArticleSpectrastar XT stf file question
I have a new spectra star XT and I am trying to set up a product with 2 calibrations. One is for standard parameters and one is for more sensitive parameters. I have made 2 calibration methods and...
View ArticleUScan report question - average values across time range
Hi, We use our nir to monitor production of white flake and other by-products. At the end of each shift, and possibly once a day, we need to make a report with the average quality values. I am...
View ArticleSpectraStar XTs on our company network not compatible
We just got our second XT and it will not connect to our company network. I have plugged in the ethernet cable and I get flashing lights in the socket, so the instrument is communicating with our...
View ArticleReference values from UScan into SVF File
Hi, I have put reference data from our laboratory into UScan under Sample Details. When I export the spectra to an SVF file, the reference values are not there. I want to use these samples for...
View ArticleUScan Calibration Method cannot update
I have updated a cassava PRD calibration and would like to update this in UScan on my Spectrastar xt. I cannot see how to update the prd. Do I have to make a new calibration method or product or how...
View ArticleOPERATION OF THE SPECTRASTAR FROM AN EXTERNAL COMPUTER
Hi! Is it possible to purchase a unit without the rotating monitor and operate it from an external computer connected through the VGA/HDMI/USB ports. If so do I require the Ucal software or Uscan? Will...
View ArticleTicket printer as default from SpectraStar
I want to be able to press the Print button on our SpectraStar XT and have a ticket printer make a label for sending our sample to the lab for monitoring the calibration. How can I do this?
View ArticleLanuage Selection not working
I have UScan installed in demo mode for training customers. I need the software to work in the French language, but when I try to switch the language with UScan language icon I get an error:...
View ArticleSpectraStar XT Machine Slowdown Help Needed
Hello, We have been seeing some performance lagging on our XT machine. I believe the last time this occured it may have been due to too many sample reading records; is there a way to max export all...
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